Please add us to your email contact list to ensure you receive critical updates to your order. Check your spam/email filters if you are not receiving our order and shipping confirmations.
WEBSERVICES ISSUE
We've been having issues with Google (our email service provider) for the past week. If you do not receive automated emails or are having troubles, please email us directly, and we can help resolve the issue. Order information and tracking can also be found under your order history in your account.
Upcoming Holidays/Closure Dates:
Memorial Day: Monday, May 29
Juneteenth: Monday, June 19
Independence Day: Tuesday, July 4
Labor Day: Monday, Sept. 4
Columbus Day: Monday, Oct. 9
Veterans Day: Saturday, Nov. 11
Thanksgiving: Thursday, Nov. 23
Christmas: Monday, Dec. 25
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Shipping orders same-day Monday through Friday (except holidays listed above) for orders placed before the shipping cutoff (1:00pm PST/4:00pm EST).
FedEx Standard Overnight and 2-day do not deliver on weekends.
We do not ship Kratom to Alabama, Mississippi, Arkansas, Indiana, Rhode Island, Vermont, Wisconsin, Tennessee or the District of Columbia. Restrictions on enhanced Kratom products may apply to other states.
Quality and Safety Matters - Our customers have relied on us for the highest quality Kratom for over 10 years. Our Powdered Kratom products undergo strict quality assurance processes including independently testing our Kratom supply with USA-based Certified Labs. In addition to our suppliers’ lab testing and certifications, we do our best to ensure the highest quality and 100% customer satisfaction.
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