Please add us to your email contact list to ensure you receive critical updates to your order. Check your spam/email filters if you are not receiving our order and shipping confirmations.
We have resolved the issue with Google webservices that was preventing our automated emails from working.
If you are still experiencing problems or need assistance, please email us directly.
You can check your order status under the "my account" tab and your tracking number can been seen by clicking "view" on your most recent order.
Upcoming Holidays/Closure Dates:
May 26 Memorial Day MONDAY
June 19 Juneteenth National Independence Day THURSDAY
July 4 Independence Day FRIDAY
September 1 Labor Day MONDAY
October 13 Columbus Day MONDAY
November 11 Veterans Day TUESDAY
November 27-28 Thanksgiving Day THURS/FRI
December 25-26 Christmas Day THURS/FRI
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Shipping orders same-day Monday through Friday (except holidays listed above) for orders placed before the shipping cutoff (1:00pm PST/4:00pm EST).
FedEx Standard Overnight and 2-day do not deliver on weekends.
We do not ship Kratom to Alabama, Mississippi, Arkansas, Indiana, Rhode Island, Vermont, Wisconsin, Tennessee or the District of Columbia. Restrictions on enhanced Kratom products may apply to other states. Must be 21 or older to order.
Quality and Safety Matters - Our customers have relied on us for the highest quality Kratom for over 10 years. Our Powdered Kratom products undergo strict quality assurance processes including independently testing for our Kratom supply with Certified Labs. In addition to our suppliers’ lab testing and certifications, we do our best to ensure the highest quality and 100% customer satisfaction.
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